shopping & ordering
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If you’re new to Moody, we recommend starting with our Skincare Quiz!
We also have Try Me Sampler Packs and Starter Kits! Shop Try Me Sizes -
Start with the Skincare Quiz for customized recommendations for your moody skin.
Need help with a specific skin concern? Contact us! -
Yes! We offer trial sizes on most facial care products. We also have sampler packs for many of our best-selling items. Find our sampler packs here!
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Yes! Contact us ASAP to change or cancel your order before it ships.
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Orders ship every Monday, Wednesday, and Friday!*
*Orders placed on shipping day by 12 pm EST will ship same day. On postal holidays, shipping will be the next available business day. -
If you are dissatisfied with your product please let us know within 30 days of receiving your order. If items are opened or used and you are not satisfied with them you may contact us and we may offer a partial store credit or exchange. Shipping charges are not refundable.
Read the entire return policy here. -
Moody Sisters currently only ships to the US and US territories.
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First time customers can get free shipping on any order over $10.
Use code: FIRSTLOVE
All orders over $50 earn free shipping automatically.All other orders ship for a flat $5 fee.
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Please make sure that you have selected a shipping method and entered your shipping address before applying the discount code. Our cart needs to calculate the shipping amount before it can apply a Free Shipping Discount Code.
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To reset your password, go to the login page:
https://www.moodysisters.com/account/login
and click the “Forgot Password?” link. Enter your email address. Follow the prompts in the email to reset your password.
product questions
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We thoughtfully formulate our products using a blend of naturally derived ingredients and safe, effective modern ingredients when needed. We're proud to be paraben-free and phthalate-free, and we use naturally derived fragrances throughout our product line.
To ensure our products remain safe and effective, we use preservative systems when appropriate to protect against mold, yeast, and bacteria. Our philosophy is to combine the best of nature and science to create skincare that's gentle, effective, and safe to use.
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We use certified organic ingredients whenever possible. In some cases, certified organic options are either unavailable or would significantly increase product costs. Regardless of certification status, we carefully select naturally derived, high-quality ingredients that meet our standards for purity, effectiveness, and safety.
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All Moody products are 100% cruelty-free. We never test our products on animals, and we work hard to source ingredients from suppliers who share our commitment to cruelty-free practices.
Most Moody products are vegan. The only ingredients we use that are not plant-based are Goat’s Milk or Beeswax in a select few products.
Find all vegan Moody products here. -
Sensitive skin is where Moody Sisters began. Our products are formulated with naturally derived ingredients and created specifically for skin that reacts easily to harsh ingredients, synthetic fragrances, and conventional products. Because everyone's skin is different, we always recommend reviewing ingredient lists and patch testing new products.
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Most unopened products are best used within 12-18 months. Once opened, we recommend using products within 6-12 months for maximum freshness and effectiveness. Because our products contain naturally derived ingredients, storing them in a cool, dry place away from direct sunlight will help preserve quality.
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Moody products contain naturally derived ingredients, so storing them in a cool, dry place away from direct sunlight will help preserve quality.
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Because we use naturally derived ingredients and make products in small batches, slight variations in color, texture, or scent can occur from batch to batch. These variations are normal and are one of the beautiful things about using products made with nature instead of synthetic fillers.
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Many of our products are made with gentle, skin-loving ingredients and are enjoyed by customers during pregnancy and while nursing. However, every pregnancy is unique, and certain ingredients—including some essential oils and active skincare ingredients—may not be recommended for everyone.
Because we are not medical professionals, we always recommend reviewing ingredient lists carefully and consulting with your healthcare provider before using any new skincare products during pregnancy or while nursing. If you have questions about a specific product, we're happy to provide information to help you make the best choice for you and your baby.
skin concerns
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Acne-prone skin needs a delicate balance—products that help clear breakouts without stripping or irritating the skin. Harsh products can sometimes leave skin dry, stressed, and even trigger more oil production and breakouts.
We recommend starting with a simple routine that includes a gentle cleanser, toner, moisturizer, and targeted treatment products.
View all products recommended for blemish-prone skin. -
As our skin matures, it naturally becomes drier and may begin to show fine lines, wrinkles, loss of firmness, and uneven tone. The key to caring for aging skin is focusing on hydration, nourishment, and supporting your skin's natural barrier.
We recommend a simple routine that includes a gentle cleanser, hydrating toner, serum, moisturizer, and targeted treatments such as eye creams or night creams.
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Redness can be caused by a variety of factors, including sensitivity, dryness, irritation, over-exfoliation, environmental stressors, or underlying skin conditions. The best approach is to keep your routine simple and focus on gentle, soothing products that help support your skin's natural barrier.
View all products formulated to combat redness here. -
Many of our customers have sensitive or eczema-prone skin, and helping "moody skin" is why Moody Sisters was created! We recommend keeping your routine simple and choosing gentle, nourishing products that support your skin's natural barrier.
Because every person's skin is unique, we always suggest patch testing new products and reviewing ingredient lists carefully. If you have severe eczema, allergies, or other skin concerns, please consult your healthcare provider before trying new products.
Need help choosing? Take our Skincare Quiz or contact us—we're happy to recommend some of our gentlest options.
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Healthy skin takes time. While many customers notice softer, more hydrated skin immediately, concerns like acne, redness, or signs of aging typically require consistent use for 4-8 weeks. Skin renews itself approximately every 28 days, so patience and consistency are key.
About moody sisters
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Moody Sisters was founded by sisters Whitney and Jess in 2010 with the goal of creating gentle, effective skincare for sensitive and "moody" skin. While Jess remains deeply involved in product development and testing, our products are now handcrafted and manufactured by trusted small businesses across the United States that share our high standards for quality, safety, and craftsmanship.
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Moody Sisters started in Whitney's kitchen back in 2010, but we've grown a lot since then! Today, our products are manufactured in partnership with trusted small U.S. businesses that share our commitment to quality, safety, and craftsmanship. We're proud to continue supporting other independent businesses while bringing you fresh, high-quality skincare.
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Our products are developed in small batches with a focus on gentle, effective skincare for sensitive and moody skin. We start with real skin concerns and carefully select ingredients that support hydration, barrier health, and overall skin comfort.
Before any product is launched, it goes through testing and refinement by our team and trusted partners to ensure it meets our standards for quality, safety, texture, and performance. We continue to make improvements based on customer feedback and real-world use.
Our goal is always to create skincare that is both effective and kind to your skin.
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Yes! We are proud to be a customer-led company. We are open to all suggestions and feedback so we can continue to improve our processes and products! Write a suggestion here.
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We choose ingredients based on quality, safety, and effectiveness—not certification alone. While we do use organic ingredients when possible, not every high-quality or effective ingredient is available in certified organic form.
Certification also adds significant cost and limits flexibility in sourcing, which can make products less accessible. Instead, we focus on using thoughtfully selected, naturally derived ingredients along with safe, effective formulations that support healthy skin.
Our priority is creating gentle, effective skincare you can trust—not just meeting a certification standard.
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Moody Sisters was created by two sisters searching for relief from their own difficult skin concerns. Every product begins with a real need—whether that's sensitive skin, redness, dryness, acne, or aging concerns. We combine naturally derived ingredients, small-business values, and years of customer feedback to create products designed for real people with real skin struggles. Since 2010, we've shipped more than 45,000 orders while staying true to our mission: skincare for moody skin.
