Why We Don't Sell on Amazon
Why We Don’t Sell on Amazon
Amazon is many shoppers’ first destination when it comes time to supply their natural beauty needs. Turning to Amazon for every need we might have as a consumer can be tempting, but we believe there’s a better, more ethical way to sell products to customers online.
You might have noticed that here at Moody Skincare, we choose not to sell our products on Amazon. If you’re curious about this decision, read on to figure out why we made that choice and the benefits of selling independently of a massive company like Amazon.
What can we offer that Amazon can’t?
1. Unique details in your order
Orders from Amazon will always arrive in really impersonal packaging. Even when you’re buying a product as a gift on Amazon, the order will just come with a simple gift note and no personal touches.
Every order from Moody Skincare comes with complimentary gift wrap, so you never have to worry about your gift to someone else looking like a mess. We pay special attention to packaging every order with care and love. We want all of our customers to feel appreciated!
Moody Sisters cares about putting special and personalized touches in every package. We include free skin and beauty samples and customized notes in every order we pack.
2. Personal Customer Service
When you buy from Amazon, customer service can be a shot in the dark. You never really know if the seller you’re purchasing from is serious about fulfilling their customers’ needs should a problem come up.
When you buy from a small business like ours, you never have to worry about customer service hassles. This is because the people who make your products are the same ones who sell and ship them to you! We are here for every step of the process and are eager to help resolve any concerns that might pop up along the way. If you have a question about your order, don’t hesitate to contact us!
3. Individualized Product Recommendations
A significant benefit of buying products from Moody Sisters instead of those offered by Amazon is that we offer personalized product recommendations to meet your skin’s needs. We don’t believe in a one-size-fits-all approach to beauty and skincare, which is why we are glad to offer a service like this to anyone not quite sure which product is right for them.
We are proud to offer our recommendations service at no cost. We have over 15 years of hands-on experience in the skincare industry and want to provide our knowledge to help you get your skin where you want it to be.
This is the kind of fantastic bonus you can expect from a small business that simply doesn’t exist on a massive site like Amazon!
Along with our product recommendation service, we are proud to host a Moody Skin community support group on Facebook where fellow Moody lovers can gather to gab about any skincare difficulties they might have.
Everyone who has suffered from acne and other skin problems knows that the experience can be quite isolating. There’s so much information out there about different skincare products. Having a support group to turn to for help in sorting out recommendations is hugely helpful.
4. Less environmental impact
One of the biggest reasons customers often turn to Amazon to meet their needs is the advertised lightning-fast shipping. Amazon Prime offers free two-day shipping to paying customers.
But there’s a big drawback to utilizing a shipping method like this. A two-day shipping method adds a great deal of unnecessary, CO2-emitting travel to the delivery of one small, cheap product. The speedy shipping that Amazon offers incentivizes an excess of product pushing, resulting in more fuel being used to get more packages to where they need to be.
We don’t believe that shopping for skincare and makeup is worth long term damage to the environment. Plus, Amazon isn’t the only business that offers fast shipments!
When you shop from Moody Sisters, you don’t have to worry about slow shipping times. We ship all orders within three days of receiving them because we want you to get Moody as soon as possible!
We get it. There are a lot of attractive elements that come with shopping at Amazon. But we’d like to urge our customers to shop with small businesses like ours whenever possible. Your customer experience with us will be unmatched, and you can rest easy knowing that we ship your purchase with low economic impact at fast speeds.